Network Engineer Level 4


Learners will follow a curriculum which adapts to the individual learning needs of learners who are working towards level 4. Learners will have opportunities to develop their knowledge, skills, behavior and understanding of workplace expectations. Take part in a variety of workplace experiences which actively promote problem solving, employability skills and responsibility. The main aim of this Apprenticeship is to develop the skills learners need to engage to progress further in work or access higher level learning. Learners will increase their development in areas such as:

  • Vocational Skills and workplace understanding
  • Responsibility for own work and self-development
  • Independent learning and research
  • Motivation to succeed Employability Skills
  • Accessing CIAG internally and externally Development of these skills will help prepare them to be able to participate with confidence in future job opportunities.


Maths Functional Skill Level 2 & English Functional Skill Level 2 End Point Assessment to be completed upon learner reaching Gateway stage, this will consist of: Professional Discussion underpinned by portfolio & project report & questioning


Duty 1 Install, configure, and test appropriate network components or devices securely to well-defined specifications whether physical or virtual Duty 2 Acquire and analyse network performance data to monitor network activity Duty 3 Optimise and maintain the performance of network systems or services in line with well-defined specification whether physical or virtual Duty 4 Investigate and problem solve to address technical performance issues in networks to return the network to successful operation and escalate as necessary Duty 5 Undertake upgrades to a network including physical or virtual systems Duty 6 Interpret written requirements and technical specifications in relation to delivery of network systems and services Duty 7 Maintain accurate logical records in line within organisational policy when carrying out network tasks Duty 8 Use operational data to manage weekly work schedule in an efficient and cost effective way Duty 9 Consider the impact and risks when implementing network changes in line with work activities and escalating as required by organisational policies Duty 10 Communicate technical network requirements effectively and professionally with a range of stakeholders ensuring stakeholder relationships are maintained Duty 11 Practice continuous self-learning to keep up to date with technological developments to enhance relevant skills and take responsibility for own professional development Duty 12 Incorporate considerations of the requirements of the wider digital context in which they operate to ensure that network engineering activities are carried out effectively Duty 13 Ensure all network engineering activity complies with organisational policies, technical standards, Health and Safety legislation, data security requirements, professional ethics, privacy and confidentiality Duty 14 Deliver and manage a high quality service under pressure


B1: work independently and demonstrate initiative being resourceful when faced with a problem and taking responsibility for solving problems within their own remit B2: work securely within the business B3: work within the goals, vision and values of the organisation B4: take a wider view of the strategic objectives of the tasks or projects they are working on including the implications for accessibility by users and diversity B5: works to meet or exceed customers’ requirements and expectations B6: Identifies issues quickly, investigates and solves complex problems and applies appropriate solutions. Ensures the true root cause of any problem is found and a solution is identified which prevents recurrence B7: Committed to continued professional development in order to ensure growth in professional skill and knowledge B8: Work effectively under pressure showing resilience


Each month you will be expected to learn something new.

  • Learning will take place both on and off the job
  • You will work with a workplace mentor to learn on the job
  • Your Tutor will meet with you at regular intervals
  • Quarterly, you will officially review your progress
  • You will be invited to Master classes


The demand for people who can manage, build, maintain virtual and physical networks is increasing. This is because of technological developments such as, 5G and Cloud. The broad purpose of the occupation is to install computer networks, maintain them, and offer technical support to users where necessary.

A Network Engineer provides networks and systems to deliver the objectives of varied organisations. They will make sure that systems are working at optimum capacity and problem solve where they are not. To be able to do this effectively a Network Engineer must interpret technical information and understand organisational requirements and expectations. They support delivery of legislatively compliant solutions to challenges in network and infrastructure.

Network Engineers deal with both hardware and software issues.They are a key part of putting things right quickly when networks fail, and they communicate problems that they have identified with network integrity or performance rapidly to ensure service is resumed and downtime minimised. Network Engineers help customers both technical and non-technical to install computer networks, maintain them, and offer technical support to users where necessary.

Network Engineers can be customer facing or internal. In their daily work, an employee in this occupation interacts with management within organisations, team members, staff, clients, customers, and suppliers. They may interact face to face or remotely by using a range of technologies. They may be working independently or collaboratively as part of a team. They will be aware of their organisational escalation routes and understand their role in their team.

The work of a Network Engineer is office-based, although they may need to work across different sites depending on the size of the organisation and their network. When working as a consultant a Network Engineer may spend a lot of time at clients’ offices and on large installations, which may mean spending time away from home or their usual work base.


This standard aligns with the following professional recognition: BCS, The Chartered Institute for IT for Register of IT Technicians (RITTech)level 4


Entry Requirements: The entry requirement for this apprenticeship will be decided by each employer but may typically be five GCSEs at Grade C or higher.

Duration of Apprenticeship: The apprenticeship will typically take 30 months to complete

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