Further Supervisory & Team Leader Development

Course Overview: This is a highly practical course looking at a supervisor’s role as part of the management team. We will concentrate on developing and expanding their current skills.

Course Objectives:

  • Distinguished between a leader and a supervisor
  • Reviewed leadership styles
  • Understood what constitutes an effective team
  • Practised dealing with problem behaviour
  • Reviewed the importance of teams in the workplace
  • Developed a personal action plan

Course Content: Introduction

  • Review module one

The skills of leadership

  • What does a leader do?
  • Your style of leadership
  • Action centred leadership

The effective team

  • The qualities of an effective team

Team reviews

  • The importance of team reviews
  • Team leaders as a team
  • Solving problems together

Behaviour

  • Dealing with problem behaviour
  • Changing problem behaviour
  • Inspiring change in others

Duration: Two Days

WS Training is affiliated and associated with the following organisations: