Introduction to Supervisory Skills & Team Leader Development

Course Overview: This course is designed to enable a new supervisor or team leader to effectively make the transition from being a member of a team into a role of added responsibility, giving them the skills needed to prepare for and make this change as painless as possible.

Course Objectives:

  • Identified and attained the skills for supervising others
  • Understood and applied relevant theories
  • Transferred skills back to the workplace
  • Developed a personal action plan for self improvement

Course Content:

  • The Role of the Supervisor
  • The skills required
  • Expectations and objectives for the workshop
  • Strengths and weaknesses observed in others
  • Difficulties associated with the supervisory role Interpersonal skills
  • The art of assertiveness
  • Influencing others
  • Understanding different communication styles Motivation
  • Application of theories
  • Analysis of workplace
  • Identification of improvement areas The Power of Planning
  • The importance of time management
  • How to plan
  • Successful delegation
  • Effective decision making

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