Delegation Skills

Course Overview:

This course will enable managers to become more effective by using delegation skills to improve their own efficiency and the effectiveness of their service area of control.

Course Objectives:

• Why delegate? • The concept of delegation • Delegation in practice • Develop a personal action plan

Course Content:

• Time mis-management • Meeting responsibilities and duties • Developing potential • Improving performance: situational leadership • Raising morale • Right and wrong ways to delegate • Barriers to delegation • When to delegate • When not to delegate • Organising work into active and reactive tasks • Establishing priorities • Choosing to whom to delegate • Planning to delegate • Briefing, training and informing those to whom you delegate • Giving support and monitoring outcomes

**Duration: **One Day

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