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Higher Apprenticeship in Management
To complete this apprenticeship 90 credits are required consisting of the following:
To achieve the BIIAB Level 4 NVQ Diploma in Management learners must gain a total of 53 credits. This must consist of:
• Minimum total unit credit: 53
• Mandatory group A minimum credit: 17
• Optional group B minimum credit: 20
• From Optional groups C maximum credit: 16
A minimum of 40 credits must be achieved through the completion of units at Level 4 or above.
Suitable job roles: Manager, head of function, area manager
Managers at level 4 play an integral role in developing and supporting organisational objectives through a wide range of functions, such as: managing team dynamics, delegation and capability building, planning and managing projects, and managing budgets
| Mandatory Group A | |||
|---|---|---|---|
| Unit Code | Unit Title | Credits | Level |
| M&L 9 | Manage personal and professional development | 3 | 3 |
| M&L 26 | Provide leadership and management | 5 | 4 |
| M&L 27 | Develop and implement an operational plan | 5 | 4 |
| M&L 32 | Develop working relationships with Stakeholders | 4 | 4 |
| Optional Units (Minimum 20 Credits) Group B | |||
| M&L 25 | Develop and maintain professional networks | 3 | 4 |
| M&L 28 | Encourage learning and development | 3 | 4 |
| M&L 30 | Initiate and implement operational change | 4 | 4 |
| M&L 31 | Discipline and grievance management | 3 | 4 |
| M&L 33 | Manage a tendering process | 4 | 4 |
| M&L 34 | Manage physical resources | 4 | 4 |
| M&L 35 | Manage the impact of work activities on the environment | 4 | 4 |
| M&L 36 | Prepare for and support quality audits | 3 | 4 |
| M&L 37 | Conduct quality audits | 3 | 4 |
| M&L 38 | Manage a budget | 4 | 4 |
| M&L 40 | Manage a project | 7 | 4 |
| M&L 41 | Manage business risk | 6 | 4 |
| M&L 42 | Manage knowledge in an organization | 5 | 4 |
| M&L 43 | Recruitment, selection and induction practice | 6 | 4 |
| M&L 44 | Manage redundancy and redeployment | 6 | 4 |
| M&L 10 | Promote equality, diversity and inclusion in the workplace | 3 | 3 |
| M&L 11 | Manage team performance | 4 | 3 |
| M&L 12 | Manage individuals’ performance | 4 | 3 |
| M&L 13 | Manage individuals’ development in the workplace | 3 | 3 |
| M&L 14 | Chair and lead meetings | 3 | 3 |
| M&L 16 | Encourage innovation | 4 | 3 |
| M&L 17 | Manage a business risk | 6 | 4 |
| M&L 18 | Procure products and/or services | 5 | 3 |
| M&L 20 | Implement and maintain business continuity plans and processes | 4 | 3 |
| M&L 21 | Collaborate with other departments | 3 | 3 |
| M&L 22 | Support remote or virtual teams | 4 | 3 |
| M&L 45 | Contribute to the development of a strategic plan | 5 | 5 |
| M&L 49 | Design business processes | 5 | 5 |
| M&L 51 | Develop and manage collaborative relationships with other organisations | 5 | 5 |
| M&L 52 | Optimise the use of technology | 6 | 5 |
| M&L 53 | Manage product and/or service development | 5 | 5 |
| Optional Units (maximum credit:16) Group C | |||
| CFAQ90 | Manage health and safety in own area of responsibility | 5 | 4 |
| B&A 64 | Contribute to the design and development of an information system | 5 | 4 |
| B&A 65 | Manage information systems | 6 | 4 |
| B&A 69 | Manage events | 6 | 4 |
| CS 34 | Manage customer service operations | 7 | 4 |
| CS 36 | Review the quality of customer service | 4 | 4 |
| B&A 41 | Contribute to the improvement of business performance | 6 | 3 |
| B&A 42 | Negotiate in a business environment | 4 | 3 |
| CS 30 | Resolve customers’ problems | 4 | 3 |
| CS 31 | Resolve customers’ complaints | 4 | 3 |
| CFAQ91 | Analyse competitor activity | 3 | 3 |
| CFAQ92 | Developing sales proposals | 5 | 4 |
| CFAQ93 | Prioritising information for sales planning | 3 | 4 |
Technical Certificate
To achieve the BIIAB Level 4 Diploma in Management and Leadership learners must gain a total of 37 credits. This must consist of:
• Minimum total unit credit: 37
• Mandatory group A minimum credit: 26
• Optional group B minimum credit: 11
• Minimum of 31 credits must be achieved from units at Level 4
| Mandatory Group | |||
|---|---|---|---|
| Unit Code | Unit Title | Credits | Level |
| M&L 70 | Principles of Building Respectful and Productive Working Relationships in Organisations | 7 | 4 |
| M&L 71 | Managing Personal and Professional Development | 6 | 4 |
| M&L 72 | Principles of Management and Leadership in Organisations | 6 | 4 |
| M&L 73 | Operational and Human Resource Planning and Management | 7 | 4 |
| Optional Units (Minimum 11 Credits) | |||
| M&L 74 | Business performance measurement and improvement | 6 | 4 |
| M&L 75 | Corporate social responsibility and sustainability | 6 | 5 |
| M&L 76 | Budget management | 5 | 5 |
| M&L 77 | Understanding organisational structure, culture and values | 6 | 4 |
| M&L 78 | Staff recruitment and selection | 5 | 5 |
| M&L 79 | Principles of business strategic planning and development | 5 | 4 |
| M&L 80 | Stakeholder engagement and management | 4 | 4 |
| M&L 81 | Principles of innovation and change management | 5 | 5 |
| BA 56 | Understand the legal context of business | 6 | 3 |
| M&L 82 | Principles of project management | 10 | 4 |
| M&L 83 | Principles of quality management | 4 | 4 |
| Additional Requirements | |
|---|---|
| ERR Workbook or unit |