Aim & Objectives: The Level 3 Award in First Line Management aims to give practising or potential managers the foundation for their formal development in this role. The programme has two primary objectives:
Entry Requirements: Participants will normally be either practising or aspiring first line managers. Whilst there are no formal educational requirements, learners should have a background that will enable them to benefit from the programme.
Progression: Successful candidates may benefit from career enhancement, and/or may progress to any of the further qualifications listed, according to their circumstances:
Course Contents: A minimum of 4 credits are required to complete this qualification and must be completed within 3 years.
The units that will be covered during this course are as follows:
Solving problems and making decisions
Understand how to establish an effective team
Understand how to motivate to improve performance
Understanding conflict management in the workplace 1.Understand conflict management in the workplace
Assessment: Each candidate must complete to a national standard: